FAQ

We have recently increased our security measures to ensure your account remains secure. Having two-factor authentication set up on your account safeguards your account and confirms that only you are able to access your account.

On your next log-in attempt you will immediately receive a new code to access your account. You do not need to have it resent unless you have visited your email and you do not have it, please wait approx. 1-3 minutes to receive the email. Please remember that the code is case-sensitive. It may also help to delete all prior emails containing previous security codes, as these codes will no longer be active.

Unlock exclusive benefits at Encore with the Wynn Rewards card. It is your gaming card, and your ticket to exclusive access throughout Encore. To join our Wynn Rewards program, please visit the Wynn Rewards desk located on the casino floor or sign up online.

WynnBET is a premium online casino and sports betting app.

You must be at least 21 years old to play on WynnBET.

Online gambling is legal in some states, and each state may have different options. WynnBET currently supports sports betting in Massachusetts, Michigan, and New York.

Online sports betting is legal in some states, and each state may have different options. WynnBET currently supports sports betting in Massachusetts, Michigan, and New York.

You can register and play online or download and use WynnBET's mobile apps for Arizona, Massachusetts, Michigan, and New York.

WynnBET is working on providing services in several new states. If we aren't live in your state, please select "I don't see my state" from the "State" menu above and complete the form to be the first to know about service in your area.

WynnBET offers wagering on all major sports: American football, basketball, baseball, soccer, tennis, golf, combat sports, and major college sports.

WynnBET offers casino play in Michigan.

No, WynnBET’s offerings may vary by state.

In order to access WynnBET, your location must be made available to the WynnBET app while playing.

If you are unable to find the answers you need here, please email the WynnBET Customer Service team at wynnbetsupport@wynnbet.com for a representative to address your inquiries.

You don't have to sign up for WynnBET in person. You can sign up and play online or in the Android or iOS app for your state. Select your state from the "State" menu above and click "Register" to get started.

How to Register for WynnBET:

1. Download the WynnBET app on either the Android/IOS store or select your state when visiting WynnBET on desktop or mobile web

2. Click Register

3. Create an account by adding a email, username, and password

4. Click Next

5. Enter your first name, last name, date of birth, last four digits of your Social Security Number, home address (including city, state, and zip code), and phone number. You should also tick the boxes to consent to terms

6. Click Sign Up

Yes, you can link your Wynn Rewards account with WynnBET.

If you do not access your account by 'logging on' using your account name and password, and either: (i) place a cash wager or bet; or (ii) make a deposit or withdrawal as applicable for any period of twelve (12) consecutive months, your account will be considered a “dormant account.” Once an account falls into “dormant account” status, any funds remaining on deposit and any pending wagers shall be forfeited in accordance with applicable law.

You can view your winnings in your account history on your "Bank & Account History" page.

You can link your Wynn Rewards account with WynnBET. Depositing funds can be done in-app inside the Wallet feature. WynnBET accepts VISA and MasterCard deposits but does not support Discover or AMEX cards at this time. Additionally, PayPal and other methods may be used to add funds (in select states).

The maximum you may deposit from your bank account to your WynnBET Interactive account is contingent on your standing with our third-party payment provider Global Payments. Global Payments is responsible for forwarding the money to your WynnBET Interactive account and subsequently taking the funds out of your desired bank account that is set up for such transactions.

The minimum deposit amount is $10.

Go to your profile page and click on “Withdrawal” on the left-hand side. Then follow the instructions to submit your request. The different methods available for withdrawing funds from your WynnBET account are: Play+, VIP Preferred, and PayPal.

Withdrawals are processed within 3-5 working days. Please note that “Paid“ status means that the funds were accepted by your bank.

You are allowed to withdraw up to the maximum amount displayed in your “available funds."

“Available funds” is the current, processed amount of funds that are ready for use in the WynnBET app.

No, you can only make a withdrawal through the WynnBET app or online.

After placing a bet, open the “Active Bets” tab on the bet slip. If the Cash Out option is available, you will see the green Cash Out button and the associated Cash Out value. When you click on the Cash Out button, you will be asked to confirm that you wish to Cash Out your bet. The funds will then be transferred to your wallet as winnings and the bet will show in the "Finished Bets" tab as “Cashed Out” or in the "Cash Out" tab.

No, not at this time.

Access our website at www.wynnbet.com or download the WynnBET app for your state on Apple's App Store or Google Play; enter your information to register and verify your account, make a deposit, and place your first bet.

The margin (assigned by oddsmakers) that is factored into the final score of a wager (either added to the score of the underdog team, or subtracted from the favored team's score) to determine a winning wager. Point spreads are set with the intention of attracting equal action on both teams involved.

The team projected by oddsmakers to have a better/more favored chance to win a game. The favored team will be assigned a point spread that must be surpassed.

The team projected by oddsmakers to have a lesser chance to win a game. The underdog will benefit from a point spread and can still result in a winning bet without winning the game.

The most common sports bet, a straight bet, is a wager specifically dependent on only ONE outcome.

A dollar-value wager placed on a sporting event where a point spread is not assessed. Values are represented by a plus/minus sign, based on betting units of 100.

A wager based on the total number of COMBINED points/runs/goals scored in a game (between both teams involved in the contest). A bettor must choose "over" (more total points will be scored) or "under" (fewer total points scored) with regard to the set number for that game.

A bet involving two or more wagers, where all wagers must win. Parlays are naturally harder to win than straight bets, so the payouts can be greater. Point-spread parlay payouts are based on the number of teams.

Depending on the event, some wagers are released months in advance, while others only a couple of days prior. If you see it in the app, it is live.

Live betting is possible on select games with WynnBET. To place a live bet, use the "Live" section of the website or mobile app, add an item to the bet slip, and place your bet while it is still eligible for placement. Availability of live bets and related odds may change while the game is in progress.

Each sport and betting option has different limits. The best approach? The app will let you know if your bet will go through or not. If the app stops you from a maximum bet, you can reach out to customer service to see if we will take a bet higher than the app limit.

The limit on adding legs to a parlay varies by bet type. Please see terms & conditions.

It depends on the betting option and what else is in the parlay. Some props are allowable to add to a parlay while other props are ineligible.

Yes, you can parlay the moneyline & spread within the same contest on any NFL or NBA game through Build Your Own Bet™.

Pushes are refunds, you receive the wager amount back if it is a straight bet. And if the push is on a parlay, it is treated as if it is not on the ticket.

Go to your profile page, click on “Responsible Gambling” on the left-hand side, and select "Player Limits." From here you can change your daily, weekly, and monthly deposit and spending limits. You can also change your daily and weekly time limits. Please visit our Responsible Gaming information page for more information about account limits and other resources available.

If you are having any doubts, please seek assistance.

If you or someone you know has a gambling problem, call 1-800-GAMBLER for residents of Michigan, New Jersey, or Tennessee, or West Virginia. If you're in Arizona, call 1-800-NEXT-STEP. In Colorado, call 1-800-522-4700. In Indiana, call 1-800-9-WITH-IT. In Louisiana, call 1-877-770-7867. In Massachusetts, call 1-800-327-5050. In New York, call 1-877-8-HOPENY or text 467369. In Virginia, call 1-888-532-3500.

Please visit our Responsible Gaming information page for more information about available resources.