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Frequently asked questions
Do you offer online or mobile sports betting in Michigan?

As of April 2, 2024, WynnBET will no longer offer online sports betting in Michigan.

What happens to futures wagers?

Patrons with futures wagers that settle after April 2, 2024, will be contacted directly by a member of our team.

Do you offer Wynn Rewards in Michigan?

As of April 2, 2024, WynnBET will no longer offer Wynn Rewards in Michigan.

What happens to Wynn Rewards FREECREDIT in my account?

FREECREDIT will be paid out as casino bonus with a 1x playthrough. If you had previously purchased Bet Credits or other bonuses from the Rewards Store, and they were unused in your account when we stopped taking sports wagers in Michigan, the FREECREDIT has been refunded to your Wynn Rewards account.

What happens to my Wynn Rewards Tier Credits & COMPDOLLARS?

The Wynn Rewards COMPDOLLARS you have earned will remain in effect on your Wynn Rewards account so that you can redeem them for rewards at Encore Boston Harbor and Wynn Las Vegas and Encore at Wynn Las Vegas. A description of the Wynn Rewards benefits for our resorts can be found here Wynn Rewards | Las Vegas Casino & Resort Rewards Program (wynnlasvegas.com) for Las Vegas and here Wynn Rewards Card | Encore Boston Harbor for Boston.

Your Wynn Rewards Tier will remain unaffected by the removal of Wynn Rewards in Michigan.

Will I be able view my Wynn rewards tier inside the WynnBET Michigan app?

No. If you have questions about your Wynn Rewards account, contact WynnBET customer support at supportmi@wynnbet.com.

What is WynnBET?

WynnBET is a premium online casino and sports betting app.

Why Is There Two-Factor Authentication to Log-In?

We have recently increased our security measures to ensure your account remains secure. Having two-factor authentication set up on your account safeguards your account and confirms that only you are able to access your account.

On your next log-in attempt you will immediately receive a new code to access your account. You do not need to have it resent unless you have visited your email and you do not have it, please wait approx. 1-3 minutes to receive the email. Please remember that the code is case-sensitive. It may also help to delete all prior emails containing previous security codes, as these codes will no longer be active.

What is the age requirement to play on WynnBET?

You must be at least 21 years old to play on WynnBET.

Is online gambling legal?

Online gambling is legal in some states, and each state may have different options. WynnBET currently supports sports betting in New York.

Where is WynnBET available?

You can register and play online or download and use WynnBET's mobile apps for Michigan and New York.

When will WynnBET add more states?

WynnBET is working on providing services in several new states. If we aren't live in your state, please select "I don't see my state" from the "State" menu above and complete the form to be the first to know about service in your area.

Does WynnBET offer any casino games?

WynnBET offers casino play in Michigan.

Does WynnBET offer the same wagers in all states?

No, WynnBET’s offerings may vary by state.

Does WynnBET track my location?

In order to access WynnBET, your location must be made available to the WynnBET app while playing.

How do I contact WynnBET Support?

If you are unable to find the answers you need here, please email the WynnBET Customer Service team at wynnbetsupport@wynnbet.com for a representative to address your inquiries.

Do I have to sign up for WynnBET in person?

You don't have to sign up for WynnBET in person. You can sign up and play online or in the Android or iOS app for your state. Select your state from the "State" menu above and click "Register" to get started.

How do I register for WynnBET?

How to Register for WynnBET:

  1. Download the WynnBET app on either the Android/IOS store or select your state when visiting WynnBET on desktop or mobile web

  2. Click Register

  3. Create an account by adding a email, username, and password

  4. Click Next

  5. Enter your first name, last name, date of birth, last four digits of your Social Security Number, home address (including city, state, and zip code), and phone number. You should also tick the boxes to consent to terms

  6. Click Sign Up

Does my WynnBET account ever expire?

If you do not access your account by 'logging on' using your account name and password, and either: (i) place a cash wager or bet; or (ii) make a deposit or withdrawal as applicable for any period of twelve (12) consecutive months, your account will be considered a “dormant account.” Once an account falls into “dormant account” status, any funds remaining on deposit and any pending wagers shall be forfeited in accordance with applicable law.

How do I deposit funds to WynnBET?

You can link your Wynn Rewards account with WynnBET. Depositing funds can be done in-app inside the Wallet feature. WynnBET accepts VISA and MasterCard deposits but does not support Discover or AMEX cards at this time. Additionally, PayPal and other methods may be used to add funds (in select states).

What is the maximum I can deposit to WynnBET?

The maximum you may deposit from your bank account to your WynnBET Interactive account is contingent on your standing with our third-party payment provider Global Payments. Global Payments is responsible for forwarding the money to your WynnBET Interactive account and subsequently taking the funds out of your desired bank account that is set up for such transactions.

What is the minimum deposit to WynnBET?

The minimum deposit amount is $10.

How do I withdraw funds from my WynnBET account?

Go to your profile page and click on “Withdrawal” on the left-hand side. Then follow the instructions to submit your request. The different methods available for withdrawing funds from your WynnBET account are: Play+, VIP Preferred, and PayPal.

How long does a withdrawal from WynnBET take?

Withdrawals are processed within 3-5 working days. Please note that “Paid“ status means that the funds were accepted by your bank.

How much can I withdraw from WynnBET? (Max/Min)

You are allowed to withdraw up to the maximum amount displayed in your “available funds."

What does “available funds” mean in WynnBET?

“Available funds” is the current, processed amount of funds that are ready for use in the WynnBET app.

Can I physically make a WynnBET withdrawal at a Wynn Resorts property?

No, you can only make a withdrawal through the WynnBET app or online.

Can my winnings be converted to other forms of currency besides USD?

No, not at this time.

Is there a way to set limits on my activity on WynnBET?

Go to your profile page, click on “Responsible Gambling” on the left-hand side, and select "Player Limits." From here you can change your daily, weekly, and monthly deposit and spending limits. You can also change your daily and weekly time limits. Please visit our Responsible Gaming information page for more information about account limits and other resources available.

How can I get help with gambling addiction?

If you are having any doubts, please seek assistance.

If you or someone you know has a gambling problem, call 1-800-GAMBLER for residents of Michigan, New Jersey, or Tennessee, or West Virginia. If you're in Arizona, call 1-800-NEXT-STEP. In Colorado, call 1-800-522-4700. In Indiana, call 1-800-9-WITH-IT. In Louisiana, call 1-877-770-7867. In Massachusetts, call 1-800-327-5050. In New York, call 1-877-8-HOPENY or text 467369. In Virginia, call 1-888-532-3500.

Please visit our Responsible Gaming information page for more information about available resources.

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