WynnBET Sports Betting

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Frequently Asked Questions
Frequently asked questions
What states is WynnBET closing down?

WynnBET will be ceasing operations in Arizona, Colorado, Indiana, Louisiana, Massachusetts, New Jersey, Tennessee, Virginia and West Virginia. 

Michigan and New York will continue to be available.

Why is WynnBET shutting down in various states?

For commercial reasons, WynnBET has decided to shut down 9 of 11 states previously offered. Please see the official press release. However, retail sports betting will continue to be offered by our related company at the sports book and kiosks located at Encore Boston Harbor.

What happens to the bets I have already placed?

In the seven states closing down, bets that were placed before August 11, 2023, for events that occur prior to October, 11, 2023, will be settled, and paid out according to the market result. More information regarding open bets that settle after October 11, 2023 will be shared directly with patrons at a later date.

In Massachusetts only, bets that were placed prior to the announced cessation, for events that occur after the 30-day cessation period February, 12, will be settled and paid out according to the market result.  For open bets that settle after March, 14, the patron will be contacted by a WynnBET customer support representative.

What happens to my betting history?

Your betting history will be available in your WynnBET account until October 11, 2023.

In Massachusetts, your betting history will be available in your WynnBET account until March, 14.

In Arizona, Your betting history will be available in your WynnBET account until April 1, 2024.

How do I withdraw the money in my account?

Withdrawals are quick and easy. To withdraw, click 'Account' on our mobile app and select 'Withdrawal'. On our website, click on your balance, then select 'Withdraw'. You will then be prompted to enter a withdrawal amount. Enter the full balance and click 'Submit'.

What if I still have the state-specific version of the mobile app?

You will need to download the new mobile app, sign-in with your username and password, and withdraw your funds by clicking the account icon in the top right.

What happens to my active bonuses or new user bonus?

All bonuses have been settled based on the terms and conditions associated with the promotion.

What happens to my Wynn Rewards Tier Credits & COMPDOLLARS?

The Wynn Rewards COMPDOLLARS you have earned will remain in effect on your Wynn Rewards account so that you can redeem them for rewards at Wynn Las Vegas and Encore at Wynn Las Vegas and Encore Boston Harbor properties. A description of the Wynn Rewards benefits for our resorts can be found here Wynn Rewards | Las Vegas Casino & Resort Rewards Program (wynnlasvegas.com) for Las Vegas and here for Las Vegas and here Wynn Rewards Card | Encore Boston Harbor for Boston.

Will I still receive the proper tax forms?

Yes, the W-2G will be issued and sent to you via the email address used to set up your account.

What happens to the Wynn Rewards FreeCredit in my account?

Wynn Rewards is the rewards program for all Wynn enterprises in the United States, including WynnBET. Being a WynnBET patron grants you a Wynn Rewards membership and allows you to earn FREECREDIT that can be redeemed at WynnBET, Wynn Las Vegas, Encore Las Vegas, or Encore Boston Harbor. You can also earn COMPDOLLARS, which can be used exclusively at Wynn and Encore resorts, and have access to many other membership benefits. See https://www.wynnlasvegas.com/wynn-rewards for more details.


For states where betting is no longer available, FREECREDIT cannot be redeemed for Bet Credits or other bonuses, but can still be used at Wynn Las Vegas, Encore at Wynn Las Vegas, and Encore Boston Harbor. Please see Wynn Rewards for further information on your FREECREDIT. If you had previously purchased Bet Credits or other bonuses from the Rewards Store, and they were unused in your account when we stopped taking bets in your state, we have refunded the FREECREDIT to your Wynn Rewards account.

How do I sign-up for Wynn Rewards?

Unlock exclusive benefits at Encore with the Wynn Rewards card. It is your gaming card, and your ticket to exclusive access throughout Encore. To join our Wynn Rewards program, please visit the Wynn Rewards desk located on the casino floor or sign up online.

What is the age requirement to play on WynnBET?

You must be at least 21 years old to play on WynnBET.

Is online gambling legal?

Online gambling is legal in some states, and each state may have different options. WynnBET currently supports sports betting in New York.

Is online sports betting legal?

Online sports betting is legal in some states, and each state may have different options. WynnBET currently supports sports betting in New York.

Where is WynnBET available?

You can register and play online or download and use WynnBET's mobile apps for Michigan and New York.

When will WynnBET add more states?

WynnBET is working on providing services in several new states. If we aren't live in your state, please select "I don't see my state" from the "State" menu above and complete the form to be the first to know about service in your area.

What sports are featured on WynnBET?

WynnBET offers wagering on all major sports: American football, basketball, baseball, soccer, tennis, golf, combat sports, and major college sports.

Does WynnBET offer any casino games?

WynnBET offers casino play in Michigan.

Does WynnBET offer the same wagers in all states?

No, WynnBET’s offerings may vary by state.

Does WynnBET track my location?

In order to access WynnBET, your location must be made available to the WynnBET app while playing.

Is there a way to set limits on my activity on WynnBET?

Go to your profile page, click on “Responsible Gambling” on the left-hand side, and select "Player Limits." From here you can change your daily, weekly, and monthly deposit and spending limits. You can also change your daily and weekly time limits. Please visit our Responsible Gaming information page for more information about account limits and other resources available.

How can I get help with gambling addiction?

If you are having any doubts, please seek assistance.

If you or someone you know has a gambling problem, call 1-800-GAMBLER for residents of Michigan, New Jersey, or Tennessee, or West Virginia. If you're in Arizona, call 1-800-NEXT-STEP. In Colorado, call 1-800-522-4700. In Indiana, call 1-800-9-WITH-IT. In Louisiana, call 1-877-770-7867. In Massachusetts, call 1-800-327-5050. In New York, call 1-877-8-HOPENY or text 467369. In Virginia, call 1-888-532-3500.

Please visit our Responsible Gaming information page for more information about available resources.

How do I reach customer service?

If you are unable to find the answers you need here, please email the WynnBET Customer Service team at wynnbetsupport@wynnbet.com for a representative to address your inquiries.

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