FAQ

How do I contact WynnBET if I have a question?

If you are unable to find the answers you need in the FAQ page, please email the WynnBET Customer Service team at wynnbetsupport@wynnbet.com for a representative to address your inquiries.

What states has WynnBET closed down?

WynnBET has ceased operations in Arizona, Colorado, Indiana, Louisiana, Massachusetts (online), New Jersey, Tennessee, Virginia, and West Virginia.

WynnBET continues to operate mobile casino gaming in Michigan and mobile sports betting in New York. To access your WynnBET Michigan account, please click on the Michigan button at wynnbet.com. To access your WynnBET New York account, please click on the New York button at wynnbet.com.

Mobile and retail sports betting remains available at Wynn Las Vegas and Encore at Wynn Las Vegas in Nevada and retail sports betting is available at Encore Boston Harbor in Massachusetts.

Why has WynnBET decided to shut down in various states?

For commercial reasons, WynnBET has decided to shut down mobile sports betting and/or casino gaming in 9 of 11 states as previously offered. Please see the official press release concerning this announcement.

What is the status of my Wynn Rewards Tier Credits & COMPDOLLARS?

Any Wynn Rewards COMPDOLLARS earned through WynnBET will remain in effect on your Wynn Rewards account so that you can redeem them for rewards at Wynn Las Vegas and Encore at Wynn Las Vegas and Encore Boston Harbor properties. A description of the Wynn Rewards benefits for our resorts can be found here Wynn Rewards | Las Vegas Casino & Resort Rewards Program (wynnlasvegas.com) for Las Vegas and here Wynn Rewards Card | Encore Boston Harbor for Boston.

Will I receive tax forms owed to me by WynnBET?

Yes, any W-2G required to be issued will be sent to you via the email address used to set up your account.

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